Office Policies

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Eastern Virginia Orthodontics proudly provides high quality, individualized orthodontic care to patients of all ages living in the Hampton Roads area at our three convenient office locations. At our practice, we strive to create amazing smiles for our patients and the communities we serve! We want the time you spend with us to be a rewarding and fun time. That’s why it’s very important to us that we provide you with stellar service so the entire orthodontic experience is one you will enjoy!

Our Mission

Our mission is to make an extraordinary contribution to the health, comfort, appearance, and self-esteem of our patients. We’re fully committed to providing excellent orthodontic treatment in a friendly, safe, and caring environment. Every member of our team is devoted to providing outstanding care and service to each patient we serve!

Office Hours

Our three offices in Chesapeake, Norfolk and Virginia Beach are open during the following hours to answer your questions or to schedule appointments.

Monday – Friday 8:30 a.m. - 5:00 p.m.

Some extended hours are available from 8:00 a.m. - 8:30 a.m. and from 5:00 p.m. - 6:00 p.m.

Appointments

We know that your time is valuable and we respect that! We work hard to make sure we see each patient at his or her scheduled time. In return, we ask that you arrive on time for your appointments. If you are more than 15 minutes late for your appointment, you may be asked to reschedule. If an unexpected event requires you to cancel an appointment, we kindly request a 24-hour notice so we can adjust our office schedule.

Insurance

Part of our commitment to you is to help you get the most out of your insurance benefits. Because insurance policies vary, we cannot guarantee coverage as we can only estimate your coverage to the best of our ability. If there are any changes to your insurance, please let us know.

Contact Us

We want you to always feel comfortable reaching out to us with any questions or concerns you may have! We truly care for our patients and establishing good relationships with them is something we prioritize. You can reach us at any of our three office locations. If you’d like to request an appointment, please complete this form to get the scheduling process underway. We look forward to getting to know you better and helping you achieve the healthy and beautiful smile you deserve!