Office Policies


Eastern Virginia Orthodontics’ Mission

At Eastern Virginia Orthodontics, we strive to create amazing smiles for our patients and the communities we serve! That’s why we proudly guarantee high-quality, individualized orthodontic care to patients of all ages living in the Hampton Roads area at our three convenient office locations: Virginia Beach, Norfolk, and Chesapeake. We want the time you spend with us to be both rewarding and an enjoyable time, which is why it’s very important that we provide you with stellar service so the entire orthodontic experience is one you will enjoy!

Our mission is to contribute to the improvement in health, comfort, appearance, and self-esteem of our patients and our community. We’re fully committed to creating a friendly, safe, and caring environment in our offices so that open and honest communication is encouraged between our patients and our doctors. This sort of communication makes it easier for us to provide the excellent orthodontic treatment you deserve. Every member of our team is devoted to providing outstanding care and service to each patient we serve!

Schedule Your Appointments Easily!

We know that your time is valuable and we respect that! This is why we’ve made an easy online form available to our patients who would like to schedule an appointment at their leisure. We work hard to make sure we see each patient at his or her scheduled time. In return, we ask that you arrive on time for your appointments. Kindly remember that there are other people behind you who are also waiting to be seen by our orthodontist! If you are more than 15 minutes late for your appointment you may be asked to reschedule. Additionally, if an unexpected event requires you to cancel an appointment, we request a 24-hour notice so we can adjust our office schedule.

Our three offices in Chesapeake, Norfolk and Virginia Beach are open during the following hours to answer your questions or to schedule appointments: Monday through Friday 8:30 a.m. to 5:00 p.m. ‚Äč If for some reason, you are not available during these times, we do offer some extended hours that are available at each of our orthodontists’ discretion. These extended hours are offered from 8:00 a.m. to 8:30 a.m. and from 5:00 p.m. to 6:00 p.m.; please call our offices ahead of time to find out if your orthodontist is available. Our friendly team is ready to assist you and will accommodate you as best as we can!

Insurance & Affordable Financial Plans

We understand that receiving orthodontic treatments can be a strain on your bank account, however, we are big believers that this shouldn’t stand in the way of your oral health. As previously stated, we want to contribute to the overall health of our community—which is why we’ve pledged to provide you with orthodontic and dental care that meets your needs and fits your budget. With this in mind, we’ve thoughtfully created different plans to help as many of our patients as we can. Part of our commitment to you is to help you get the most out of your insurance benefits. Because insurance policies vary, we cannot guarantee coverage as we can only estimate your coverage to the best of our ability. If there are any changes to your insurance, please let us know so that we can reassess your financial situation and see if we can find a better payment plan for you.

Contact Our Hampton Roads-area Orthodontic Practices, Today!

We want you to always feel comfortable reaching out to us with any questions or concerns you may have. We truly care for our patients and establishing good relationships with them is something we prioritize. If you have additional questions about our practice or our various orthodontic treatments such as dental braces or Invisalign, you can email us at [email protected]. If you’d like to request an appointment, please complete our online form to get the scheduling process underway. We look forward to getting to know you better and helping you achieve the healthy and beautiful smile you deserve!